Effective Date: April 20, 2026

The Words of My Soul LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information in a thoughtful, transparent, and responsible way.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, complete a form, make a purchase, request services, subscribe to updates, or otherwise interact with us online.

1. Who We Are

The Words of My Soul LLC is a U.S.-based business that may offer educational services, including English language support and tutoring, along with creative, publishing, digital, and related offerings.

If you have questions about this Privacy Policy, you may contact us at:

Email: [email protected]
Business Contact: Destini Taylor

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

Name

Email address

Phone number

Billing or payment-related information

Information submitted through contact forms, intake forms, scheduling forms, or questionnaires

Information you choose to provide in messages, notes, or application fields

Service-Related Information

If you inquire about or enroll in educational services, we may collect information relevant to providing those services, such as:

Student first name or preferred name

Student age or grade level

Learning goals

Language level or academic support needs

Scheduling preferences

Parent or guardian contact information

Automatically Collected Information

When you visit our website, certain technical or usage-related information may be collected automatically, such as:

IP address

Browser type

Device type

General location information

Pages visited

Referral source

Session and interaction data

3. How We Use Information

We may use collected information to:

Respond to inquiries

Provide requested services

Process bookings and payments

Communicate about sessions, scheduling, or service-related updates

Send requested resources or customer support messages

Improve our website, forms, services, and user experience

Maintain records related to business operations

Send marketing or promotional communications where permitted and where you have chosen to receive them

4. Information About Children and Minors

Our website and services may relate to educational support for minors. However, we expect personal information relating to a child or minor to be submitted by a parent or legal guardian, not by the child directly.

We do not intend to knowingly collect personal information directly from a child in a manner that requires parental notice or consent without appropriate parent or guardian involvement. If you believe a child has provided personal information directly to us without appropriate parent or guardian authorization, please contact us so we can review and address the situation.

5. Parent / Guardian Submissions

If you are a parent or legal guardian and submit information about a child or minor through our website, intake forms, or service enrollment process, you represent that you are authorized to provide that information and to make decisions relating to the requested service.

We use that information only as reasonably necessary to communicate with you, evaluate service fit, provide educational support, manage scheduling, process payment, maintain records, and operate the service relationship.

6. When We Share Information

We do not sell personal information in the ordinary course of our business.

We may share information in limited circumstances, such as:

With service providers that help us operate our website, email systems, forms, scheduling tools, payment processing, analytics, or customer management systems

When necessary to complete a transaction or provide a requested service

When required by law, legal process, or governmental request

To protect our rights, safety, business operations, users, or others

In connection with a business transfer, reorganization, or sale of assets

7. Payments and Third-Party Services

If you make a payment, your payment information may be processed by third-party payment processors. We do not store full payment card details on our own systems unless expressly stated otherwise.

Our website and services may also rely on third-party platforms for forms, scheduling, analytics, communication, hosting, and payment support. Those third parties may collect or process information according to their own privacy practices.

8. Cookies, Analytics, and Site Usage Data

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website performance, user behavior, and engagement. These tools may help us improve site functionality, user experience, and service delivery.

You may be able to control certain cookie or tracking preferences through your browser or device settings.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, meet operational needs, and comply with applicable legal obligations.

10. Your Rights and Choices

Depending on where you are located, you may have certain rights regarding your personal information, including rights to:

Request access to information we hold about you

Request correction of inaccurate information

Request deletion of certain information

Withdraw consent where consent is the basis of processing

Opt out of certain communications

To make a privacy-related request, contact us at [Insert Contact Email].

11. Marketing Communications

If you choose to receive promotional emails or updates from us, you may unsubscribe at any time using the unsubscribe link in the message or by contacting us directly.

Even if you opt out of marketing communications, we may still send service-related or transactional communications when necessary.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is guaranteed to be completely secure.

13. International Visitors

If you access our website or services from outside the United States, please be aware that your information may be processed or stored in the United States or in other locations where our service providers operate.

By using our website or submitting information to us, you understand that your information may be transferred to and processed in countries that may have different data protection laws than those in your jurisdiction.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the website or services after updates are posted means you accept the revised policy to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

The Words of My Soul LLC
Email: [email protected]
Support Contact: Destini Taylor