Privacy Policy for SEEN Voice Memo Submissions

SEEN Privacy Policy

Last Updated: June 2025

This Privacy Policy outlines how The Words of My Soul LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you submit a question or request via the SEEN Voice Memo system.

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1. Information We Collect

When you submit a question or voice memo request through our form, we may collect the following information:

- Your name (optional)

- Your email address (required for private responses)

- Your submitted question or message

- Your selection regarding public or private responses

- Payment details (only if you purchase a private response)

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2. How We Use Your Information

We use the information you provide to:

- Respond to your voice memo submission

- Fulfill private voice memo delivery via email

- Determine whether your message will be answered publicly or privately

- Process your payment (if applicable)

- Send transactional messages (e.g., confirmation emails, delivery updates)

We do not sell or share your personal data with third parties, except for necessary service providers such as payment processors or hosting platforms.

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3. Consent and Public Sharing

By submitting your question, you agree to the possibility that your message may be answered anonymously and publicly in the SEEN Vault or on related audio platforms.

If you select the private option, your message will be delivered to your email and will not be shared publicly.

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4. Data Retention

We retain your submissions for internal use, vault planning, and content creation. Email addresses used for private responses are stored securely and not reused for marketing unless you opt in.

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5. Your Rights

You may request access to or deletion of your submission by contacting us at:

[email protected]

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6. Third-Party Tools

We may use third-party tools (e.g., email services, analytics, payment processors) to support our platform. These tools comply with privacy regulations and do not use your data for marketing.

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7. Security

Your data is protected within our GoHighLevel CRM and is only accessed by authorized team members involved in voice memo delivery.

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8. Contact

If you have any questions or privacy concerns, please reach out to:

[email protected]